Privacy Policy

Last updated: December 5, 2025

Introduction

At RightHands Tustin Concrete Works, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

Information You Provide

When you contact us for a quote or service, we may collect the following information:

  • Your name and contact information (phone number, email address, mailing address)
  • Property address where services will be performed
  • Details about your project requirements
  • Payment information when you hire us for services

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Your IP address and browser type
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website or search engine

How We Use Your Information

We use the information we collect to:

  • Provide you with quotes and service estimates
  • Schedule and perform concrete services
  • Process payments and maintain financial records
  • Communicate with you about your project
  • Send you service updates and appointment reminders
  • Improve our website and services
  • Respond to your inquiries and customer service requests

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following situations:

  • With service providers who help us operate our business (such as payment processors)
  • When required by law or to protect our legal rights
  • With your explicit consent
  • In connection with a business transfer or merger

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty and legal purposes.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications
  • Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

RightHands Tustin Concrete Works

15031 Parkway Loop Suite E, Tustin, CA 92780

Phone: (657) 347-3522

Email: hello@tustinconcreteworks.com